FAQS
Frequently Asked Questions
General questions
When we ship your order you will receive an email, informing you of the delivery time (the usual deadlines are between 24-72h)
Yes, retail stores are not required by law to accept exchanges and/or returns, but, in our online store, you have 15 days after receiving your order to return it. The second delivery of a return will be at the expense of the customer.
For more information visit Shipping and Returns.
Orders will be delivered to the address indicated by the customer. The billing address and shipping address do not need to match.
Payments can be safely made online by:
- Credit card: Visa, Visa Electron, American Express and Mastercard. Please note that we do not store customer credit card data in the database of our website.
- Wire transfer
- Bizum
DOOET Community
We have at your disposal our fast contact channel via WhatsApp, click on the following link and contact us: WhatsApp DOOET
¡Sure! At DOOET we love collaborations. Let us know about your project via email at info@dooet.eu. We will contact you as soon as possible.